Website maintenance
A website maintenance retainer that replies in minutes
Most sites don’t need a big project. They need someone to make the small changes this week, not next month. Hank does that for a flat monthly price, and Cam is in the thread for anything that needs a designer.
What’s included
- Site updates: copy, images, sections, nav and pricing tables.
- Blog and CMS publishing from your doc.
- A monthly health check for uptime, broken links and forms that stop sending.
- Preview first, live when you approve.
- A log of every request, change and approval in your monthly report.
How it works
Ask.
Message Hank in Slack, Microsoft Teams, Telegram, WhatsApp or email, the way you’d message a teammate.
Review.
He puts the change on a preview and sends you the link. Ask for tweaks in the same thread.
Ship.
He publishes on your go, then reloads the live page on desktop and mobile to check his work.
Turnaround
Replies usually come within minutes, and most changes are live the same day. Requests are handled one at a time, so each one is finished and checked before the next starts.
How it compares
An hourly freelancer bills for every small change and is often booked up when you need them. An agency retainer comes with account management you don’t need for a nav change.
For steady small work, Hank costs less and replies faster. He isn’t the right fit for a redesign or a new brand. Those are quoted as their own project.
What it costs
It’s what Hank does. $249 a month covers one website with unlimited small requests, one at a time.
Another site is +$149 a month. A full redesign gets its own quote.
Questions
All questionsWhat counts as a small request?
One change you can describe in a message: update the pricing table, publish this post, fix this form, add a page in your existing design.
Is there a monthly limit?
No. Requests are unlimited and handled one at a time. Queue as many as you like and Hank works through them in order.
What about a redesign?
Requests that are really a project, like a redesign, get a separate quote. Hank keeps the current site running in the meantime.
Works on
Get your website off your to-do list
Hank is live within a week of signing up. You can go back to your actual job.